FAQs
HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it’s on its way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Production Time: 1 – 2 business days. Each of our products is made-to-order only for you so the production time will be a little bit longer than usual. Please be patient!
Shipping Time:
+ Standard Shipping: The shipping cost is $6.99
It takes 6 – 9 business days to be successfully delivered.
At the moment, we provide standard shipping and handling (excluding Hawaii, Alaska, Guam, and Puerto Rico), and our shipping cannot deliver to US Military bases. We apologize in advance for this inconvenience.
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be processed the following Monday.
MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us at [email protected]
I NEED HELP WITH A LATE ORDER.
If your order has not arrived after 24 business days, please contact us for timely support.
PAYMENT
What type of payments do you accept?
Zrodowatch complies with the highest level of Payment Card Industry (PCI) standards. We’re using the most advantageous SSL Encryption technology to secure checkout via PayPal (Visa, MasterCard & American Express).
For more information, please visit www.paypal.com.
When&nbs… my card be charged?
Just after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
